I wanted you to know that my new mill is operational at long last. I milled an old Silky Oak log and the mill performed flawlessly. I was able to produce laminate at 2mm thick perfectly for the entire length. Needless to say, impressive. I then milled a semi seasoned Red Gum. This provided a few challenges that were part of my learning curve but again, very impressed with the results.
I mainly wanted to write you to express my heart felt thanks for all your help and advice throughout the build. I appreciate the fact that the situation was unusual but it was handled with absolute professionalism. Your customer service is outstanding and deserves mentioning.
I enjoyed the build very much and feel that I have intimate knowledge of the mill that would have otherwise taken a long time to learn. I’m extremely pleased with the quality of your mill.
I look forward to our future dealings.
Again, many thanks,